PRIVACY POLICY

Who is responsible for the processing of your personal data?

The person responsible for the processing of your personal data is Lab Botanicals, S.L. (From now on, "Lab Botanicals"), with CIF B -04977567 and registered office in Plaza Duc de Medinaceli 2, PR01, 08002 - Barcelona, ​​Spain.

This privacy policy regulates the access and use of the website (hereinafter, the "website") that Lab Botanicals makes available to Internet users (hereinafter, "users") interested in the contents (hereinafter , the "contents") and services (hereinafter, the "services") offered by Lab Botanicals on their website.

Contact email: info@zoolab.com

Phone number: +34 611653042

recommendations
Please read the following recommendations and follows carefully:

Make sure your equipment has a duly updated antivirus software installed to protect it from malicious software and spyware applications that may be a risk for Internet navigation and for information stored in your equipment.
Read and review this privacy policy and all legal texts published by Lab Botanicals on your website.
Information about the data that LAB Botanicals collects through the website. 
To guarantee the proper functioning of the website, LAB Botanicals will be able to access the following information provided by the user, as the case may be:

Identification data: username and surname.
Contact data: email, postal address and telephone number.
Banking data: credit card numbers.

Why are Botanicals legitimized to treat your data?
The legal basis of Botanical Lab for the processing of user data through this website are the consent of users for the processing of their personal data and the execution of a contract in which the interested party is part, or the Application of pre-contractual measures at the request of the interested party.

In this sense, Lab Botanicals deals with the personal data of the users in order to allow the commercial relationship requested by the user and send the user commercial communications and/or newsletters.

Through the acceptance of this privacy policy and the marking of the respective boxes, the user gives his consent to said treatment.

Lab Botanicals takes very seriously the protection of their privacy and personal data, and therefore, their personal data is saved safely and treated with the highest care, in accordance with the provisions of Regulation (EU) 2016 /679 of the European Parliament and the Council of April 27, 2016, regarding the protection of natural persons in regard to the processing of personal data and the free movement of these data (the "General Regulation of Data Protection" or "RGPD").

This Privacy Policy regulates the access and use of the service that LAB Botanicals makes available to all users interested in the services and content published on the website.

In relation to this aspect, users can withdraw their consent at any time by sending a message to the following email: info@zoolab.com without this affecting the legality of the process, based on the consent given before withdrawing it.

What purposes are your personal data?
Personal data collected by LAB Botanicals may be used for the following purposes, based on the consent granted in the respective registration form:

Provide the services offered on the website.
Receive communications or information about the activity of Lab Botanicals by mail, by phone, by email, by SMS/MMS or by other equivalent electronic communication channels.
Veracity of the data provided by users.
The user guarantees the veracity of the facilitated personal data and undertakes to communicate to LAB Botanicals any modification of them. The user will respond, in any case, the veracity of the data provided, reserving Lab Botanicals the right to exclude from the services to any user who has provided false data, notwithstanding the exercise of all other actions that correspond to him in law.

Users are advised to protect their data with maximum diligence, using the appropriate security tools. Lab Botanicals declines all responsibility for subtraction, illegal modification or loss of data.

Any modification or update of the data must be notified to Lab Botanicals through the communication channels established in this privacy policy.

Data conservation period
The protection of the privacy and personal data of the user is a priority for Lab Botanicals. Therefore, Lab Botanicals strives to avoid the inappropriate use of user data, ensuring that only authorized personnel have access to user data.

The user's personal data will be kept while their account in Lab Botanicals remains active for the purposes of the treatment for which they were obtained, provided that the user has not revoked their consent requesting the closure of their account or the elimination of certain personal data of the site Web.

After this time, if necessary, LAB Botanicals will block the information during the legally established deadlines.

Lab Botanicals undertakes to fulfill the duty of secrecy and confidentiality of personal data, in accordance with current legal provisions.

User rights
Users have the right to:

or access your personal data;
or request the rectification of the inaccurate data;
or request the suppression of your data;
or request the limitation of the processing of your data;
or oppose the processing of your data;
or request the portability of your data;
Or also, the user has the right not to be the object of a decision based solely on the automated data treatment.
or the user may exercise all the above rights in the following email address info@zoolab.com, indicating the reason for their application and attaching a copy of their ID. 
Or the user can also send their application by postal mail to: Plaza Sant Pere 13, local, 08003 - Barcelona, ​​Spain.

The request sent to Lab Botanicals must contain the following data:

or username and surname; Photocopy of your ID, passport or any other valid identity document.
or the request in which the application is specified.
or without prejudice to any other resource or judicial action, the user will have the right to file a claim before a control authority, particularly in the Member State of his usual domicile, workplace or the place of the alleged infraction, if he considers that The processing of your personal data is not in accordance with the law, and in case of not being able to exercise your rights. The Control Authority for which the claim has been filed will inform the claimant about the appeal and the result of the claim.

Data security
The protection of the privacy and personal data of the user is a priority for Lab Botanicals. Therefore, Lab Botanicals has adopted all measures at its disposal to avoid the inappropriate use of their data, guaranteeing that only authorized personnel have access to user data.

Lab Botanicals maintains the appropriate security measures for the protection of personal data in accordance with the law and has put all technical means at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the data that the user Facilitate through the website, without prejudice to informing you that Internet security measures are not impregnable.

Lab Botanicals undertakes to fulfill the duty of secrecy and confidentiality of personal data in accordance with current legislation.

To use the services offered by Lab Botanicals, it is necessary to register as a user. In this sense, the user must choose a password and is responsible for keeping it a secret and of all the activities carried out during the session initiated with their login and password. The user undertakes to inform Lab Botanicals as soon as possible of any unauthorized use of their login and/or password, or any other security failure.

Lab Botanicals declines all responsibility for the damages caused by the breach of this obligation by the user.

Assignment and/or transfer of data to third parties
We inform you that your personal data will not be assigned to third companies in the cosmetics sector, of the CBD -based products sector or any other third party, in accordance with the consent granted in the respective registration form.

Questions
If you have any questions about our privacy policy, contact us by sending an email to: info@zoolab.com

Likewise, if you consider that your rights have not been properly protected, you can file a claim before the Spanish data protection agency, whose contact data is indicated below: telephone numbers 901 100 099 and 912 663 517; Postal address c/Jorge Juan 6, 28001 Madrid; website https://sedeagpd.gob.es/sede-electronica-web/ and application www.agpd.es.

Acceptance and consent
The user declares to have been informed of the conditions on the protection of personal data, accepting and consents to their treatment by Lab Botanicals, in the form and for the purposes indicated in this Privacy Policy.